SkyportCare

Peace of Mind Cloud Intelligence

Keep your HVAC system running smoothly with smart 24/7 connected care.

Connect for Smart Comfort and Convenience

Opt-in for peace of mind with 24/7 HVAC system monitoring by your local Daikin Pro contractor. 


If you already use the SkyportHome app to control your thermostat, you can easily authorize your contractor to access your system remotely through SkyportCare. This gives you the peace of mind, consistent comfort, and energy efficiency you deserve.


HOW TO ACTIVATE

Why Activate SkyportCare?

SkyportCare creates a digital connection between your heating, ventilation, and air conditioning (HVAC) system and your servicing contractor. 

Peace of Mind  

  • With your permission, your contractor can remotely access diagnostic data to proactively maintain your system, so your indoor comfort is not impacted.
  • Core system components can be evaluated remotely, so you may not need to be home for routine checks.
  • Whether it’s a simple tweak or a technical system adjustment, your trusted contractor can securely access your heating and cooling system without you needing to be home, making the process easy and convenient for you.

Comfort and Efficiency → 

  • A well-maintained system runs efficiently at its designed system performance, keeping your home comfortable.
  • Keeping your system connected means you can take advantage of over-the-air updates, such as performance enhancements and exciting new features—just like the updates you’re used to with your smartphone or car.

You're Always in Control → 

» Choose the level of access:
  •   View only: Your contractor can view system performance
  •   View and Adjust: Your contractor can view and proactively adjust settings to maximize system performance
» Your data privacy is our top priority. You can revoke access at any time.

 

 

How to Get Started?

  1. Provide your Daikin Pro with your email address used to register your SkyportHome (previously called Daikin One Home) mobile app.
  2. Watch for a notification in the app inviting you to join.
  3. Accept the invitation and select your preferred access level.

 

Steps to Accept the Invitation?

  1. Ensure your SkyportHome app is updated to the latest version.
  2. When your contractor sends the invitation, you’ll receive an in-app notification.
  3. Tap the notification titled “Join the SkyportCare Program”, then tap “Join Now.”
  4. Select the locations you want to connect and choose the permission level for your contractor.
  5. You’ll see a “Thank you” message confirming your enrollment.

HOW TO ACTIVATE